POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi everyone,For the past few weeks I've been getting lots of connection drop-outs. During the day when working from home I will get at least 3 or 4 drops, and during the evening it seems to be much more frequent - usually around 2 or 3 drops in a 4 h...
Hi, been having issues with my service where it keeps disconnecting and reconnecting. My companies IT people say it may be because of a compatability problem with the virgin network and Cisco Any Connect that I connect to for my job. Is this correct ...
Recently become a new, broadband customer, although there has been a few issues along the way with intermittent Wi-Fi. Most of the problem is solved now and we have had one booster pod delivered which works well. However we have very poor Internet in...
I have been getting a lot of intermittent connection lately and was going to get an engineer to come but I think it is the hub as am still on the hub 3. It seems to be fine for a week then if not turned on and off again it builds up loads of errors. ...
I Have had a little bit of an issue with my Hub 3 as of late & I am after some clarification of If i have an issue or not,From what i have read on here my power Level forDownstream are perfectly fine (between -2 - 0 )Channel Frequency (Hz) Pow...
Hi,I’m getting VM gigabit package next week and will getting the WiFi pods too. Does anyone know if I can choose what band I want the devices to connect to on the VM connect app? Thanks.
Hello, I recently to join fibre but my Hub5 package was missing the power supply.
Hi there, I have the same issue with my wifi router. I was wondering if I can book a non fault call out via this forum too. Many thanks [MOD EDIT: Post split to create own thread]
We've had virgin for nearly 3 months, and every day at random times, the internet drops off and the router blinks red for 5 minutes or till we restart the box and then reconnects. I know this means the router is trying to find a connection, but I am ...
WiFi working but hub4 not found in VM connect app. Blank page comes up when try 192.168.0.1. Have tried resetting hub to factory settings. Please help.
