POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hub 5 in modem mode with Deco wireless mesh. Many devices connect and work via wired and wireless with Internet access. But in recent days a number of devices have stopped working intermittently. My Amazon Alexa devices and a smart home lighting hub ...
Hi, I'm not technical at all so apologies if is obvious / doesn't make sense!So, I want to disable wifi on my hub 3.0 router. I want to only use Ethernet cables to access the internet (on 2 smart TVs and a games console essentially) - I'm living with...
Hi Joseph. I too have a pair of virgin supplied power line boosters pg9072lg. Signal has been fine for ages but recently stopped. Have gone through set up and re pairing to no avail. Noticed the white power light is not on on the booster nearest the ...
Frankly this is not good enough. Not the length of time the problem has existing but the complete inability for proper updates to be posted
The Connect app is basically useless. It can never find the Hub 4, no matter what I do.I've tried factory resetting the Hub 4 (multiple times), re-installing the app, clearing the app cache, signing out/in.Need a resolution to this, as its the only w...
Hi how do I order the Wi-Fi pods. thanks Claire
Hi I have had a permanent red light on my hub 3 for the last few days, I have looked online and tried all the steps including using a pin to reset the hub but nothing seems to work. The hub does seem a bit warm.
I can’t reset my password. It keeps saying invalid no matter what combination of passwords I try. I have seen shed loads of people on here with the same problem and have tried all the tricks the reply from Virgin has suggested!
I move home a few months ago and due to the size of the house and the thickness of the walls, the Wi-Fi in some parts of the house is quite poor. I'm on a Volt package, so am entitled to 3 pods, and support sent out one pod about a month ago which ha...
