POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi all,I use a Hub 3 I think, on a 5Gz network. For 2 days now I have had no internet access, it comes up as ‘No Internet Connection’ even though it is at full signal and connects to all my devices. I have tried rebooting the hub several times, turni...
I have exactly the same problem. I reset the VM Router and it works for about 20 minutes, so I change the WiFi name and password. I cannot connect with VMConnect or login to the interface. It feels like there is a configuration which is downloaded on...
My router which is a Virgin Router v3 has suddenly started showing a constant red light on the front panel.I have read all the solution threads and comments and been down the path of resetting router etc to no avail so trying here instead To summari...
Since we have renewed our package wifi speed has been poor around home,even if i stand 2 ft from router.Tried the reset/nothing around it/its located high/all cables are tight but still the same.Can someone check if our hub is showing correct signal ...
I git a new hub on Tuesday, the wifi is on, tv working fine. Nothing else will connect. All of our phones the WiFi is showing but the disconnects and goes back to 4G. None of the pods are working and I.cant get into the app because the wifi is so b...
Just a question here. We have had some maintenance in our area today and I have had a couple of outages this morning. However, I have noticed my down stream values have dropped by about 3-4dbmv from around 8 to around 4. What would explain this and s...
I've factory reset my hub 4, but I still can't log in. Whatever password I use does not work. Has anyone had any luck with a solution to this?Thanks
The app loads and I am logged in but when I check Broadband it advises I am not at home, even though I am.
Hi, Is it possible to turn broadband off & on at certain times? Seems my little girl is sitting on phone to very late. Can you turn off at night and turn back on morning? Thanks for any help.
Everything fine until about 6:15 last night and since then horrendous packet loss, upstreams at 32 and 16 QAM on a SH3. Rebooting the router did nothing. Can someone from the forum team contact me so this can be investigated? RM11 area.
