POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have just moved over from Sky to VM. Port forwarding configured but port 443 is blocked. I have checked if ports are blocked via canyouseeme and only 433 is not opened and this is required for the CCTV remotely. I can ping the static iP add for the...
Hi Guys, i've had a flashing green light since yesterday at 9.30PM. It seems to be stuck in an update of some sort. When connected to the hub over WiFi it just states that there is no internet access. According to posts on social media, there are oth...
Hi,I’ve seen that a few people have had the same issues so apologies for repeating however our superhub 3.0 has been showing a solid red light for months now. Our wifi connections are temperamental, sometimes it’s fine, sometimes it hardly works at a...
Hello, Since I switched to Virgin Media I have had constant outages every few days.If there isn't an outage, it slows down significantly. I am not getting the service I paid for at all and there has never been compensation credited to my account.The ...
Can anyone advise how you enable ICMP (Respond to pings) on the Superhub 5?
Hi, so I really don’t want to leave Virgin I’m doing everything to not . This is my final attempt!since 4th August my internet has been disconnecting every 3/5 mins for 30 seconds at a time. Engineers have been numerous times! Replaced hub , all wire...
Since joining virgin I had to use an extra wireless router for a separate network as I needed wifi6 for a vr headset. Have since got rid of the headset and have gone to remove the second router but found issues with 2Ghz devices, mainly smart plugs.T...
Hi everyone, ive separated my wifi bands purely for my IOT items. Everything is working great but my signal isn't great around the house. Ive a Virgin supplied pod but obviously this wants to convert everything back too a single SSID which doesn't wo...
Should the Hub 3's main LED be white when running normally? ours has never been white - always red.I recently read some info about it being red when there is a fault and white when no faults.The hub is working - I just wondered if the permanent red...
Hi John, I have the same issue. The power light is constantly red but everything seems to be working fine. Should I be worried? Thank you.
