POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi everyone, and hello VM if you're reading this, I'm a long-time VM subscriber and a former employee, and I've generally enjoyed using the platform without any major issues. However, I've recently encountered some problems with the new Hub 5 that I'...
I've got a Hub 4 in modem mode, the router is a Vigor 2832n. Everything has been working fine for years, but now for the first time I'm trying to set up port forwarding.Doesn't work. So far as I can see, whatever I set on the router the remote client...
Been with virgin broadband for a good 10 years. Been using a hub2 in modem mode and mown Asus Router.got a new contract with VM and they supplied a new router due to speed increase. I originally set it up in modem mode and noticed we kept losing inte...
Hi! I am a new customer to VM. Broadband M250. BIGGEST REGRET EVER. Although I live in a small flat, I was told that 1) I had too many devices (that did not come up in the heavy sales calls and the engineers I spoke with) and 2) the walls in my flat ...
also trying to order a pod second bedroom 8mbps and the garage has none
Hi, I've been having issues with my virgin m500 wifi recently that looks a lot like it's being causes by major packet loss:using the ping and traceroute tools on the hub5 admin page with a wired connection corroborated this:Not really sure what to do...
I upgraded my package a week ago and the new one includes 3 wifi pods. I was advised at the time to wait seven days and then order these through the My Virgin Media app but I cannot find any way to do this either in that app or elsewhere. I note from...
I had a look everywhere and I don't have a virgin media socket in my flat. What should I do?
for 8 days now , no landline , just a flashing red telephone icon.Been reset , rebooted numerous times. unplugged etc etc I.T (joke ) say its my phone , no issues with line .I pointed out that this even happens when no landline is plugged in ?/is thi...
I've had a red light, instead of the solid white light, on my Virgin Hub for a couple of days now. Contacted Virgin who advised resetting the hub which I did. The red light continues to be present on the hub so contacted Virgin again. Offshore advise...
