POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I've been experiencing an extremely slow broadband speed for a few weeks now. I have an M350 package, previously speedtest would very consistently show speed in the 350 Mbps range, lately it's been around 8-11 Mbps so clearly something is off. No ch...
After constantly resetting my Hub 3, the Red light will not change to White. Is it possible to get a new hub under this condition?
Virgin Media must be preventing some TV apps from streaming 4K/UHD content to preserve bandwidth.I have played the same content through the V6 box and it is in 4K but when using the TV’s app, it is only HD. I would prefer to use the TV apps because t...
I'm having issues with my internet dropping out. When I'm in MS Teams my connection drops out. https://www.thinkbroadband.com/broadband/monitoring/quality/share/8ad90f48b45b392637da44b8a0e13ee5311e291c
My wifi has been working brilliant since I got it installed a few months ago but now it’s going white them flashing white then goes flashing red, tried unplugging everything checked all the cables and it’s still not working, has anyone else had this?...
I recently had an issue with my router and an engineer was sent to sort it out for me. When I ordered a new router I received two so the engineer organised the return. At the same time he sorted out the return of the old router. This was all done thr...
Hi all i I have tried everything to get the pod to connect; rebooting hub, deleting data and connect all, have left it on all day. However, the light never goes out and continues to pulse. it doesn’t appear within the connect app at all. i have even ...
I realised recently that the port forwarding I set up on my Hub 3 wasn't working. When logging into the admin settings of the router, things look strange - the very device I'm using to look at the admin settings is not listed in the Connected Devices...
Have just received Hub 3 and connected it as per instructions. Light is constantly orange with no WiFi. Have tried switching off and on again, as well as a reboot. Nothing. I think I need to book an engineer visit but obviously as soon as possible as...
Hey folks. I'm a brand new customer to Virgin and I just received my Home kit today. Its a Hub 3.0 and after setting it all up, the power light has been flashing green all day. I couldn't call Virgin for help due to the signal where I live being down...
