POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
If I setup my own DHCP server and disable the hub built-in one, will the hub remain on ip 192.168.0.1? Anybody ever tried that?
Hi,like many previous users from the sounds of it. When installation was complete. I was advised by the installer. You have poor quality internet in one of the rooms. However, by downloading the app you can order upto 3 boosters to improve this. I do...
I have been on the phone to the helpline, and just as she was setting up a technician appointment, the call got cut off and she hasn't called me back!I tried calling back but which ever way I go it's saying the office are closed! What that about? I a...
Need my router moving
I'm getting network glitches - sudden loss of bandwidth - and just wondering how to diagnose the problem?I've just fitted a TP-link Deco X50 POE and have the Superhub 3.0 in Modem Mode - everything runs perfectly - with good bandwidth (350Mb/s). I ha...
I use the app to manage my children’s access to the Internet. They are all connected to the guest network. When it is time for them to switch off I disable the guest network and restart the following day. Following recent changes to the app, each day...
Just off the line to V M retention, helpful guy but unfortunately despite telling them that I am leaving I am not happy with the offered deal. Currently on M350 @ £60 per month offered £40 which I have declined. Clearly reading this thread and simila...
How to negotiate the best deal/price for existing customer, any advice?
HelloPosting in desperation after spending an infuriating 45 minutes speaking to "Technical Support"...For the last week or so we have had persistent problems with the internet dropping out and intermittently coming back. Some times it comes back it...
Virgin media connect app is not working yet again. I have a computer paused and cannot do anything to unpause it as it continually says optimise wifi which I have done I don’t know how many times, so i deleted the app and reinstalled it and now it sa...
