POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
this is my internet, its been like this for ages. constant ping spikes + packetloss, and jittering. I cannot stream on discord in 1080p without my quality going blurry and jittery. i am on ethernet and my internet is 1GB.
I have been reading a lot about ISP’s and the sub standard equipment they provide. They are generally not fit for purpose. I live in a 2 bedroom maisonette and can’t get good speed wifi in my bedrooms.I took the plunge and got a TP Link Next Gen Wifi...
Good evening, I have recently cancelled my Virgin broadband, because I moved outside the area covered by Virgin. I want to avoid paying the cancellation fee. I was asked to reply to HomeMovers@virginmedia.co.uk to send over copy of tenancy agreement....
Hello,My broadband connections has been dropping out most days and needs a hub reset (Hub 3) everytime. I signed up for thinkbroadband and it clearly shows the connection dropping.I think my Hub 3 might be faulty as everything returns to normal for a...
My hub 3 is a few years old and appears to intermittently drop connection speed even with 3 pods. Also the light on the front has gone from a light amber to a deep amber/red. Hub speed into the hub is excellent 273 but device speed sat in front on th...
Hello Ryan,We seem to have the same issue.We still have an internet connection (seems a little unstable and slower than normal). But there is a red light showing on the hub.We've tried restarting and a pin hole reset, the light still remains.Any assi...
Anyone having frequent drop out on connectivity today? Becoming unusable for work. frustrating as I’ve had lots of reports saying work in area has fixed issues over the last few months. Obvs not. please sort out Virgin!
My daughter has just got a Hub 5, plugged it in and got a white light and then started flashing blue. Running the diagnostics and it says the cable is disconnected, it isn't. Any suggestions ?
Could somebody please assist meI’ve recently moved house and brought my virgin media internet with me. Wifi signal is poor in some areas of the house so I have a WiFi pod on the way, however when trying to access the VM Connect app I’m told that my a...
HelloI have a hub 5. My sky box and mobile phone have connected to the hub via the password with no issue however my daughters Amazon Fire HD10 Kids Pro tablet says the password is incorrect. There are two different passwords on the hub. I’ve tried t...
