Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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  • 15 replies
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Resolved! Pre & Post RS Erros

Hello, i am not sure what im actually looking at here but can someone have a look to see if this is healthy. this is a log after 10 days.Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID12027500009.940256 qa...

FAM0422 by On our wavelength
  • 606 Views
  • 6 replies
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Frequent Internet Disconnects

Hello, I have virgin media internet with Hub5. My internet frequently disconnects, ~10x per day, lasting from 10 seconds to 10 minutes each time. This happens on all my devices, therefore not a computer issue. Virgin sent technicians a handful of tim...

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xiwuad by Joining in
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  • 5 replies
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Hard to get an Engineer visit

I can't remember the last time an Engineer came to check my Hub or internet connection. Why is it so hard. Why is everything self help? When self help doesn't work and status is bad. Still no option to book an Engineer. Seriously thinking of leaving....

DLR4 by Joining in
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  • 2 replies
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post RS errors

HiWas wondering if virgin staff could take a look at my connection please. I seem to be getting a lot of packet loss and latency related issues. Noticed that my post RS error count is also quite high. My BQM doesn't look too bad from what I can see b...

Brezzz by Tuning in
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  • 1 replies
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Hub5 with M500

Hi there. I’ll try and keep as short and simple as possible. Took out M500 in Nov22. Contract stated ‘supplied with Hub5’It has been awful. Speeds and connections dropping continuously. This led me to look into it further. Discovered I was supplied w...

Rach7 by Tuning in
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  • 8 replies
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Outage in CM18 6BY

At Some point around midnight last night, wifi went down in my area, checked the service status and it confirmed a fault, which seemed to be fixed around 2.  It then crashed again sometime before 6, but at 7 I got a text saying the fault had been fix...

ajf33 by On our wavelength
  • 163 Views
  • 1 replies
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Booster Plug blown in socket

My booster plug (see image) has just blown in its electrical socket. It sparked and smoked.Its an official Virgin supplied product and I believe its charged for, or has been paid for via my account.Any idea how I can get these replaced please?

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Tim_allen by On our wavelength
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Cannot connect apps to hub5 2023

I have just received my hub 5any device that connects direct to virgin work fine so my Wi-Fi is working. The problem I have is I have 2 apps for light switches and plugs. All devices on these apps are showing off line and I cannot reconnect them. I h...