POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi, Going to install TP-Link Deco X20 AX1800 system tomorrow. I have a hub 4. Do I put it into modem mode or not?. Anything else to consider?thanks
Hi, I'm a new customer, and on the installers advice I purchased a TP Link Deco P9 system to boost the signal round the house. Ive managed to get everything connected and working, apart from the dongle on my Luxpower inverter, which I use to monitor ...
Hi I’m posting for the 3rd time. I keep getting told I’m posting to moderators but no instructions where to post. Hopefully I’m on the right forum now. I have installed a ring doorbell system but the WiFi signal is very poor so I was wondering can I ...
I have solid red power light for few weeks, have pin reset and rebooted a few times. Light still red, internet working, is this a problem?
For the last 3 days signal strength has been dropping low and off After pressing check my system it yet again says there are problems in this area AGAIN Only a couple of weeks since last problem that kept going on 2 weeks
Everything is in check but the BQM and latency spikes continue. Why is this service for garbage with latency spikes - is there a fix? I need an engineer out to investigate this and not just change the hub and call it a day.
HelloI am doing my bills through fused bills and I don’t have access to my account number meaning I cannot get through to any customer service to help me as my WiFi is completely not working it is extremely frustrating as I’m a uni students with mult...
So we've recently upgraded to HUB 5 as we have the mega volt bundle with Gig1 fibre, the Hub 5 installed today (Friday 29th September 2023) and already our virgin Intelli wifi pods no longer work, they just cycle the flashing green then blue light re...
I joined virgin and had it installed on 28th September, it’s now 4th October and I have no internet upstairs in my home, not worked since it was put in, had engineers booked, never showed up, seems absolutely impossible to speak to a real person, ran...
