POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
A red light has appeared on my hub 3 box and will not disappear.I have checked cables and reset to factory settings, but the red light remains. It is in a well ventilated area away from sunlight. But, it does feel warmer than usual.Please help as I...
I was wondering if there is anyone who has cracked the Virgin support team. I am trying to get pods to get rid of dropout areas in our 3storey house. The house is old so has thick walls. As part of the contract we are entitled to up to 3 pods.Initial...
The 30a general ring fuse and blown several times in the last few months. This has coincided with my new hub being installed. Is this a coincidence?
Hello. So in order to try and make my download speed quicker on my xbox, I decided to disconnect all other devises using the virgin connect app. I did not realise at the time that in order to reconnect these devises, the app would require me to be on...
Hi all,New WiFi box arrived (hub 3) to our house yesterday, where we were eligible for a quick self-start as there's the brown virgin box outside. Upon trying to install it I found there wasnt an inside installation box and what's more, the white fi...
My hub 3 power light is constantly red. I have done all of the recommended actions to no avail. It is in router mode, it is kept free from obstructions and is very warm (but not hot) from the top of the hub but the rest is fairly cool and normal. Hav...
Actually this is about the Virgin Media Connect App but that doesn't seem to have an entry in the board selection (of the 5 Virgin apps in Play Store only one is listed under Apps in this forum).In 'Media Connect' I am trying to login using my SIM de...
We still have buffering when trying to watch Tvrouter is Approx 2ft from tv and we have 2 x wifi pods still buffers ….what can I do ?
Apologies in advance as I know this has been posted previously. had hub 5 installed to day and now no pods work, they have been flashing white for the past 6 hours and not showing in connect app. Worked fine with hub 3. Engineer stated they’ll work i...
