POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I am experiencing Persistent 'Intermittent signal errors' when gaming.I am trying to play CoD but it keeps dropping out with a BLZBNTBGS000003F8 error. I have done all the recommended steps to resolve this several times. So I tried running the diagno...
I moved from Sky to Virgin and got a very poor wifi connection at home. Sometimes to get connection I need to turn off wifi setting on my iPhone to use SIM data. Tried to restart wifi plenty of times. Virgin Customer a are is not easy to reach and I ...
Some advice please. Lost broadband connection this morning. Totally down. Contacted support who say that there’s an intermittent signal problem and they’ll monitor for 24 hours. However from my end it’s completely down. Can an intermittent signal iss...
As the subject. Returned home after a few days away to find that a storm had knocked out the router section of my Hub. One yellow LED continuously lit, no signs of life otherwise on it or any of the others. Happily the WiFi radio is still working, bu...
Despite an updated text ti the contrary, still no Internet in N4 area Outage NOT fixed
Hi, We just upgraded from the M350 package to the Gig1 Volt package and were sent a HUB 5. After activation, whilst being connected via Ethernet and with the Hub still in router mode I tried a Samknows RealSpeed test and was repeatably still getting...
Is it possible to force a software update on the hub 5.
I’m using the virgin connect app and when I click on the broadband legend I get the message that I need to optimise my WiFi, I go through a number of steps and it finishes the optimisation but when I go on the broadband legend again it tells me it n...
Good evening.I am WFH and having issues with my connectivity when using my Virgin wifi on my works laptop. It keeps losing connection and then reconnecting almost straight away but each time it disconnects I am thrown out of the system I am using and...
Please could the new hideous grey communications boxes on our road be replaced or repainted. The originals were dark green and blended into the hedges. These are larger and pale grey and are horrendous. A lot of work has been done in our road this...
