POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Sorry if not in the correct section but I'm experiencing high packet loss which is making the internet unusable when it's happening. It is happening on both wired and wireless connections. Is there anything I can do to stop this happening?https://www...
Hi All, Trying this because I don't know what else to do. It's Monday and my internet hub has had a green blinking light since Saturday morning. I work from home and don't have endless data. I need this sorted ASAP. I made an appointment for a techni...
Paused devices are 'resuming' without being selected to do so.In My Virgin Media app, I've paused a device in my household as I don't want it connecting to the broadband. However, after a while it resumes its connection without me making any changes....
So after multiple complaints regarding the quality of my broadband considering we pay for the top package and work from home. Constant drops in signal, only getting around 20mgb when running a speed check. Trouble is our house is a smart home and as ...
Can someone please help I was trying to print some information off.i have a hp printer it's saying not connected to WiFi my laptop was asking for WPA wireless password don't have a clue it says it's on the hub can't find it. Haven't used my printer s...
I wonder if someone can help me, I have recently signed up to Virgin on a Hub 5 264mb contract, Having struggled and still struggling to get the agreed speed and connection in the house, I’ve been told I need to pay for pods, even though the connecti...
I had virgin broadband in my previous house since it came out and have never had any problems. I moved house a few months ago, bringing my old Virgin 3 router. I have also been supplied with 2 pods by Virgin. Frequently I now see "Connected (No In...
I live in Winnersh, Wokingham. CityFibre is pulling a cable through the BT chambers where VirginMedia for some reason put their optical wires. As a result second time I am losing my link. Last time the works were done next to my house, now the works ...
Hi there,My WiFi router is now an inconvenient spot in my bedroom and needs moved into the kitchen. I’ve read that Virgin can send out an engineer to do this for a fixed cost, does anyone know how I can organise this?thanks!
