POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
For the past week ping times have been quite awful. I’m on the 1Gbps service and until recently I wouldn’t have a problem approaching that speed.3.0 Downstream channelsChannelFrequency (Hz)Power (dBmV)SNR (dB)ModulationChannel ID223070000004.50000033...
Hi,I'm looking to confirm what I have been told but Virgin Media over a chat regarding my network. I have a Hub 3, Volt 250 and 2 WiFi pods. A house on 3 floors (ground, mid and loft extension, rear kitchen extension with the Hub 3 in the loft office...
I had a problem with my Desktop connecting to the network . I was put through to a dept. called Gadget Rescue Essentials who explained that if i joined this they would fix my problem and any other future problems . I was told this was on a no fix no ...
My wifi pod is not connecting - flashes white blinking no matter how many times I reset it or the hub
Hi my super hub 5 has a blinking red light continsly for 2 weeks, all cables are connected, reset hub 5 as instructed and still red need fixing asap or advice from vm team thanks.
Router showing either "Requesting CM IP address" or "Partial Service (US only)".Happened a couple of weeks ago but was a area problem. Tried raising it via phone but been told there's no problems and to book an engineer (of which I might be charged £...
Does anyone have an email address or phone number for VM technical or customer service?Over the past several weeks the VM service in the area has deteriorated to the point where fibre is down 2 twice per week at least.Always a Sunday night after 8pm ...
Just figured out that I cannot connect to some AWS endpoints via my work VPNs using Virgin Media. However BT/Vodafone/3 through ADSL and 4G Huawei router... I can. The only difference I can see is, I cannot change my DNS servers and they're unencrypt...
I could do with a TFTP server on th eoutside of my network so I can take my new phone around, can I get a pass-out for it.It's secure and well protected, but holding th e.cnf's for a Cisco SIP phone. In a read-only folder and used rarely. It's not fo...
Red light permanently on the hub, working but can sometimes drops
