POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
New to the forum.Can somebody please advise how to turn the Child Safe Lock off?. I’m unable to do it through the Virgin Media App.
Internet went down in the area last week, since this my wifi pods have been flashing and won’t connect to my hub! I have moved closer and tried to connect via the connect app but this isn’t connecting to my hub! I have done a factory reset on my hub ...
I have tried everything on the forum to get this app to work , no success.
Hi there, I've been trying and failing to return my wifi router for the past month before my service disconnected. I've called the customer service hotline multiple times, booked returns packaging to be sent to my house and my partner's house, yet no...
This has also happened to me. Please can VM dm me asap as I work from home
My broadband has not functioned for 2 days and my kids aren’t happy with me. Does anyone know how to get to talk to a person/employee from virgin?I have been put on hold from a virtual assistant for over 3 hours I just want to report a problem why do...
Why can’t I get porn
Hi guys, not too long ago I switched from BT to VM, and ever since I've been having issues with my WIFI it's terrible, I am on 1gig package I need a pod to fix the issue, BT is so kind compared to VM, you can get loads of their WIFI extender discs fo...
Hi all, I have had Virgin Business broadband installed on the 17th of December and from the offset had issues with the router completely rebooting itself approximately every 2 hours leaving us without internet and phone lines for roughly 5 to 10 minu...
My hub has also had a red light for the past 10 days. Tried the pinhole reset as suggested but no change. Internet not affected but clearly something wrong with router.
