POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I received a welcome email with my contracts and information, but the space for my account number was left blank. My broadband should have gotten delivered a week ago, but when I tried calling to find out what the delay was about, I need to give my a...
Hi allI'm getting connected no internet intermittently on several devices since joining virgin,5days ago. On the Manhattan tv box had wrong address, altered and they work fine for maybe 24hrs then back to the start. My Humax box is connected by ether...
My WiFi pods keep going offline & I have to reboot hub to connect them each time. How can I fix this problem? [MOD EDIT: Subject title changed for clarity]
Workmen digging outside our property have managed break and dispose of the cable cover from our front wall, they deny any responsibility, can I be sent a new one which I am happy to fit my self
I am a web designer and having just finished a website and published it, I am now unable to access it via Virgin Media directly.I built the site directly on the server using by updating my Hosts file to target the specific IP address of the server (a...
Hub 5 stopped accepting any connections on Friday either WiFi or lan. Hard and soft reboots attempted without success. Light on front stays solid at all times, no flashing at reboot or power on/off. Seems bricked. What's fastest way to get replace...
Is there a way Virgin Media can restart its Hub 5 remotely? It often happens that I'm away at work, also writing this post, and the hub must be in some error mode randomly. I'm ending up without ability to control cameras, heating, etc. Pretty poor c...
Hi folks,I am getting some critical errors in the log of my Hub 5, do you think that these could impact performance of our 1Gb broadband?5-06-2023 23:00:46critical16 consecutive T3 timeouts while trying to range on upstream channel 8;CM-MAC=**:**:**:...
Hi.I've had my hub4 installed last week. Lad who did it checked everything and went saying it's all good. My first action was obviously to change all passwords without even checking WiFi etc, as well as 2.4 and 5 bands name's so all devices can conne...
I have an external, brown omnibox in need of repair (see attached photo). May I please request that a technician attend to repair it?Thanksbroken omnibox
