POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I am a web designer and having just finished a website and published it, I am now unable to access it via Virgin Media directly.I built the site directly on the server using by updating my Hosts file to target the specific IP address of the server (a...
Hub 5 stopped accepting any connections on Friday either WiFi or lan. Hard and soft reboots attempted without success. Light on front stays solid at all times, no flashing at reboot or power on/off. Seems bricked. What's fastest way to get replace...
Is there a way Virgin Media can restart its Hub 5 remotely? It often happens that I'm away at work, also writing this post, and the hub must be in some error mode randomly. I'm ending up without ability to control cameras, heating, etc. Pretty poor c...
Hi folks,I am getting some critical errors in the log of my Hub 5, do you think that these could impact performance of our 1Gb broadband?5-06-2023 23:00:46critical16 consecutive T3 timeouts while trying to range on upstream channel 8;CM-MAC=**:**:**:...
Hi.I've had my hub4 installed last week. Lad who did it checked everything and went saying it's all good. My first action was obviously to change all passwords without even checking WiFi etc, as well as 2.4 and 5 bands name's so all devices can conne...
I have an external, brown omnibox in need of repair (see attached photo). May I please request that a technician attend to repair it?Thanksbroken omnibox
Yesterday I had a Technician call for a BB telephone fault. The first thing he noticed was the router had a red light on. That wasn't the cause of the telephone fault (now fixed), but looking on these boards I see it is an overheating fault although ...
results from Monitor:https://www.thinkbroadband.com/broadband/monitoring/quality/share/16b086091b3d442b1c77e520c63c8abded33c1f4-21-12-2022https://www.thinkbroadband.com/broadband/monitoring/quality/share/1b8b6baf10e53b35bf2e2f0a1f1ac0617c1450de-18-12...
Can anyone let me know if I would see any benefit in switching from a Hub 3 to a newer Hub 5 as just been offered a switch ?I'm on a 250 Mb cable connection currently, so don't know if I would actually see any benefit other than better wi-fi?!
Hi,Does anyone know if the wifi pods boost both the main network and guest network or just the main one?When using the Connect app and looking at what's connected to the pod, it only appears to be devices in the 192.168.0 range rather than the 192.16...
