POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have recently signed up for Virgin Broadband, I had sky previously and never had an issue. Since Virgin went live I cannot connect my Pyronix Alarm panel and Nest to the Virgin router and my Ring doorbell had poor connection errors. I also had po...
Hi Experts,I'm on Hub 3. Experiencing terrible wifi stability which disappears almost twice a day and comes back up once restarted The technician who visited couldn't resolve with usual cable check, replace with another Hub 3 splitter check etc. Here...
So having had multiple problems with virgin I got reconnected only for the internet to not work and I’m wondering what happened this is a mess I’ve reset it but I have no option to in the app
I have been getting 6mbps WiFi, but I have been unable to get a booster order. This is impacting my Internet usage.
Hi, I joined Virgin about 2 months ago and the experience has been terrible. To start the internet was unable to be installed and after multiple failures to turn up from engineers and installation teams, I finally had my wires ran in the back garden ...
I switched over to virgin media gig1 hoping this would fix the problem I have had for the past 4/5 years. I’m still receiving my exact speeds as promised but unfortunately most of the time If not all the time my online gaming is so unplayable, I play...
Hi I ve ordered a WiFi pod since my 1gib router has a very weak signal downstairs , when ordering the guy on the phone tried to explain how to set it up , he gave me the impression that it would come preset to the router meaning I would have to facto...
I need help ordering a WiFi Max pod for my house since I'm only getting 10mbps in a blackspot in my house. The app will not let me for some reason. I currently have a volt package with 1000mbps so I should be eligible for free WiFi Max Pods. Can some...
My hub 3 is showing a red power light instead of the usual white power light. It is solid red but the hub is not overheating and is kept in open space. There is a drop out in wifi connection on all devices through out the day.I have done all the usua...
I'm on a volt package. I ordered a WiFi pod and when ordering I specifically asked for the Black Pod with the accompanying power cable so that I could place it suitably. The customer service rep on the phone said they would note this although they di...
