POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Since switching from Sky to VM I am having some access issues. My setup as below;Asustor NAS to a 6 port switch (other things are plugged in to it)Switch then runs on a 5m Cat6 cable to the VM router, in port 2Eero 6+ is connected to port 1 on the VM...
Hi,I'm upgrading my Virgin Business Fibre Broadband this week and have been looking at options to improve our connections around the house, after putting up with poor powerline socket performance for waaaaay too long.I'll be getting the Hitron Chita ...
Hello, I have ordered a wifi equipment for my new apartment on 6/11 which was supposed to arrive today. I did not have any news regarding the delivery except for a contract.I have chatted with the chatbot several times, however they never listen that...
Last week I noticed that our Hub 5 was not in modem mode. I've been using modem mode since installed the Hub 5. When I try to reset modem mode it takes 10 minutes approx to cycle through but when it check it is still in router mode. Hub connected str...
Alright, here goes without trying to blow my lid. It's almost 5am on the 14th of November. My name is Jamie and I am 22 years old. I'm not a virginmedia account holder, but I live in the home of my grandparents and have since I was a young child. Now...
I've recently (5 weeks ago) signed up for virgin media and I've had nothing but frustration in trying to get my broadband services set up correctly. Initially, my house did not have a direct virgin media line from the box in the street. As a temporar...
Apologise if any of these questions are daft but I'm finally taking the plunge to upgrade poor WiFi signal in areas of the house by using another router. If this fails I'm going to have to try a mesh systemI know I need to change the hub 3 to modem m...
Hi,I tried installing my new Hub 5 last night and all seemed to go fine (Hub 5 white light was on steady) but when I tried to select the Hub 5 wi-fi from my mobileand entered the Hub 5 password I got "Connected, but no Internet". I didn't have my TP-...
I set up the moving home process with many weeks of anticipation because we do home office and the agent assured everything was set up for service transfer for October 20th. We moved and we still can’t get our service back, they say the previous tena...
I need to move my router closer to the phones so I can plug them in for the Digital phone switchover. My Router is on the other side of the house to the phones, so I need to move it to the room with the phones. I cant move the cable and the router so...
