POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
When connected to my broadband at home I get ‘access denied’ or ‘oops something went wrong’ when I try to connect to ‘very’ website and ‘go outdoors’ website (both uk based shops) if I switch off wi-if and use my mobile data it connects with no probl...
Can anyone help with WiFi cutting out randomly all day today.
The red light is constantly on. I have rebooted hub with no effect (including pin hole reset). Some wifi devices are still connected but wifi is sometimes unavailable. The hub is well ventilated and in an open location.
evening My hub 3.0 is showing a solid red light. The hub is working correctly and is not overheating as the vents are clear.I have tried a reset and restart of the hub several times and no joy.Can anyone advise how to help please?
Hi. Another red light permenantly on, on my router post! Service is working fine, but it a red light cant be good news? Have tried the pin hole reboot but to no effect. Hub isnt any warmer than I would expect and is a well ventilated area. Hopefully ...
There's been no internet service since this last night/this morning. I've received a few updates throughout the day from Virgin saying the outage will get fixed later and later. I just got another message from Virgin saying the problem was fixed, but...
Hi,We have been able to pause devices as and when needed for some time now. However, my 12 year old son has somehow managed to bypass it and stop his tv (YouTube etc) from staying paused. Can anyone advise how he has done this and how I can get back ...
Hi all Recently upgraded to gig1 and was sent a new Hub5 router. Wired I get around 1050 download speed but wifi I get around 500. This is on 5ghz with 160 bandwidth. I have split the 2.4 and 5ghz SSIDs. This is in the same room as the hub5. Can any...
Hi my WiFi boosters stopped working, and I now can't connect to the app.I have restarted the hub a couple of timesUpdated the App and cleared the cache but still no joyHelp please
I've been trying to get to my hub 5 settings but I can't due to the password being incorrect I have typed in the right password which is on the bottom of the router for the admin panel but says its incorrect
