POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Is the Superhub 2ac capable of delivering all the benefits of Volt M250? I've had this router for years but recently have been getting regular drops in service on both wifi and ethernet connections.If it needs updating, how do I request a new hub?Tha...
Hi all,How do I report an issue I have with a game (World of Tanks) where I have started having bad lag which is affecting gameplay?I have run a ping trace and identified where there is extreme packet loss and the same ping using a VPN is clean with ...
Wifi not working once againlast week it was off and on for 3 days then it was working all weekend then today back to not working, works for about ten minutes then red flashing light back on something needs to be done to fix the issue, i have spoken t...
Hi. For nearly 3 years was using hub3 in modem mode with AMPLIFI Gamers Edition mesh system with 2 extra mesh points around the house. Has been excellent. Didn’t really need to change but why not??Upgraded to hub5 today and used quickly in router mod...
Hi All, White Wifi Pod not showing on VM Connect and the light is flashing - what should I do?KRAD
Still no email or text to tell me my pods on its way. Spent two days chatting to a bot AI. Eventually spoke to two people ( I am now doubting they were real) Both promised me my pod was ordered still no pod or any contact by email or text. Looking ...
As above, nothing new my end and resetting etc does nothing. I'm thinking of finding a new provider if this continues, it's playing havoc with my work.
That’s what I was hoping for by coming here as apparently i can’t get support another way
SpoilerInternet been down a week after engineeer came it’s no matter been. Promised a new router and wi fi pods to and that ain’t happened kind regards Jonathan Internet been down a week after engineeer came it’s no matter been. Promised a new router...
Whatever time zone the person I spoke with was in, its been 5 days since they promised to call back within 24 hours!Not the first time VM have provided poor customer service.Maybe I should complain....again? That normally gets a response, and occasio...
