POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
VM ref last engineering visit to my property it was agreed that a new Hub would not be necessary given the remediation of faults - a new cable to the property and replacement of a connection / termination box (apology I can’t recall the name) inside ...
I’ve been a Virgin Media customer for almost 10 years now and still have the same Broadband Hub that came with my package - as of late it’s really struggling to keep all our devices connected. I’m constantly having to reboot the Hub just to kick it ...
Hello,Our brown internet box outside of our house has a cover that is slowly falling off leaving the wires exposed, I've done my best to put a rubber band on it but it won't hold it forever, especially in British weather.This happened last year (feb ...
I recently joined Virgin Media since they were the only ISP to offer fibre broadband in my area. It's been a bout 2 weeks and the experience has not been pleasant.First I had no coverage in about half my house so I wanted to move the router upstairs,...
Good morning, Having a rather frustrating issue with my Internet. I have a hub 4 in modem mode connected to TP Link Ax72.For the last 3 nights we have woken to no Internet connection. On the tp link router that works fine, just it isn't receiving any...
My broadband is down this morning, app not showing any issues in area for broadband only TV
I want to try out the new pods to help with my wifi as its constantly dropping out. Im sure i need a new box personally but I've tried using the app and its states im getting over 30mb download in all rooms. This is just not true and latest speed tes...
Hi there I ordered broadband over 2 weeks ago and received 2 confirmation emails saying it would be here today for me to install. However neither email has an area reference or account number so the phone team can’t help me. It’s supposed to be here?...
I'm currently using the Hub 3.0 and I've recently been suffering from frequent disconnects from the internet with it taking 20 to 30 minutes for the service to come back up. Looking at the Network Log, I can see several messages with a priority "War...
Hi. I am looking for a WiFi booster but have no idea how to get 1 having scrolled around the website for hours. I believe I have the correct package to get it for free - gig1 volt package. Can someone look into this please. Thanks in advance.
