POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I followed all the steps, downloaded the connect app and did the scan. The results in the office are terrible yet impossible to order pod. Online and on our account, I keep getting sent round and round in circles. Please advise, thanks.
Absolutely sick and tired of trying to sort our broadband speed issues. Upgraded to Gig1 after almost cancelling as we thought it would be more beneficial than swapping providers but our speed is now worse than it was with our previous package. We ha...
Having problems with internet since yesterday. Please help [MOD EDIT: Subject title changed for clarity]
Recently had broadband installed and the guy was pretty sound. Asked me to leave a review through the youropinion survey with a provided link but that link doesn’t work ? I would be more than happy to give the techs name and ID as it was well deserve...
I see lots of similar posts and I'm not sure I see a fully successful solution yet so posting here also. Recently 'upgraded' to Hub 5 and now have regular issues with the internet connection dropping. This impacts all devices whether wireless or wire...
Recently re-negotiated my package with Virgin and now have the Volt M500 broadband package through a Hub3 WiFi router.From a recent email from Virgin, I understand that with my Volt package, I am entitled to have at least one WiFi pod to help extend ...
I'm going round in circles here...I have recently upgraded to the 1gig volt package.I have set up the new hub 5 router and have good reception close to the Hub 5, but have poor WiFi in the kitchen at the back of the house.In 'my virgin media' account...
Kath sorry to jump on the message, I’m interested in a pod too as part of my package. Can I look to have one arranged please. Thanks
Hello, I’ve had Gig1 wifi for some time now and have been meaning to enquire about getting a coax cable extension to have the router moved to a more suitable place in the home. I am unable to make phone calls due to the hours I work, is there a live ...
Recently had Gig 1 installed and have at least two really bad spots for WiFi and speed upstairs am I entitled to WiFi pods being on the top package ?
