POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I've had constant issues with the hub5 so i changed to the hub 4,even the technician visit I had yesterday said the hub 5 was rushed out to quick,when I set the hub4 up I ran the diagnostic tool in the hub ui setting and it said I had network issue...
I have the gig1 package which works fine downstairs but upstairs have almost no signal whatsoever in the back bedroom, tried to use the connect app but it just kept saying that I was offline or had left because the signal was so bad and didn’t get gi...
Ordered a broadband package on Friday 27/11 to be delivered on 30/11and received the order summary email and pre-contract documents, however the delivery date confirmation and contract have not been received. Upon trying to log into Virgin Media to c...
Hi our Internet connection appears to be down! The Hub has been restarted but just flashes yellow. Should I raise a call for this problem? My wife works from home and this really is not good. Hoping it gets fixed soon...
Hi guysnew to the board. My broadband and phone lines have had terrible connection the last few weeks we work from home, and the past week we’ve been seeing a huge increase in the amount of times we’ve lost service.today was the cherry on the top whe...
Hi,We got VM 1Gig installed around August time, and recently we have been getting regular drop outs in service.3 to 4 times a day, where the router reboots, all devices connected lose internet access, wired or wireless.Can this be looked into please,...
They've just renewed their contract with you. 150G for £29 p/m for 18 months. However, for the last 8-12 months, the Hub 3.0 has been getting so hot that, it needs resetting. WiFi coverage is poor, I've installed 2 TP-Link extenders to help. Mostly, ...
had 1 gig installed yesterdaygetting 1128 mbps to the hub4 however only getting consistent 150 mbps through any Ethernet portsNew confirmed good cables are the same. Connects directly to the hub the same. Every device tested provides the same 150 m...
So out of the blue today my wifi has gone down and no fixes found on here, nor anywhere else, have worked. I understand that these things can go wrong but what I don’t understand is when I call customer support and speak with someone who was rude, ke...
help me! iv signed up for no contract internet, my hub 3 box arrived today. We have two points in the house, Iv connected it up but we have no internet. Any tips? Or ways I can solve this? my children are driving me crazy haha! Thank you
