POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello, I’ve been trying to order 2nd pod from customer service [signal won’t reach living room], over a month since I had my first pod. Have tried 3 times now via customer service but the order is never fulfilled, can u help me please! Thanks for yo...
I would like to put a timer on certain devices on my WiFi network, I can find the "how to" for Hub3's, but I can't find it for hub4's or the VM Connect app. I've had a look myself but only seem to be able to pause connections manually.Can anyone assi...
I’m getting 400 Mbps Wi-Fi but connect via Ethernet I get 90 Mbps on hub5x any ideas
Past couple days my ethernet connection has dropped. I run it through a TP-Link connection through the mains into my computer. When the ethernet would drop I would assume it is a service issue and not worry about it. But now it fully does not work in...
That’s 3 days in a row Wi-Fi and broadband has been down at Le7 7nj. When are Virgin going to fix it?
Hello, I've been disconnected and when i checked the hub, it said I had a missed payment and I had to pay my balance of £0.00 to reconnect. My direct debit went through as normal. I called Virgin and the lady said I'd been disconnected as I hadnt pai...
Hi All, I have a wifi mesh network and I would like to continue using the Ethernet points on my Hub 3. Therefore, Access Point mode on the mesh network is my preferred option with the WiFi switched off on the Hub 3.My question is, if I use my Mesh sy...
Just installed hub5x with 1GB of speed. Every device in the house which is around 7 devices had connected successfully, my laptop however won’t even pick up true virgin network from the available WiFi list? I am at my wits end with trying to get to t...
When they came to install the broadband the engineer said if I have darkspots of wifi coverage I am entitled to up to 3 wifipods if the speed is under 30mb.In my office I am only getting 12mbps and it keeps dropping work calls. I contacted customer s...
I've got more than one VM network termination point in my house, and I was wondering if it would be possible to buy an additional router to add to the second outlet and use the same log-in details.Would that work?
