POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi, Recently joined VM after struggling with S*y for 18 months. I currently have the 1gb Volt package, but am getting nowhere near this. Even using the Samknows site, I get roughly 500-550mbs.In some rooms I get 100-150, I rang and spoke with VM Cust...
Hey Folks, I have the new Hub 4 printer, however, my home printer and my ring door cam can't see the network when I am trying to connect them to the router. Any ideas? I've read elsewhere this might be a problem between 2.4 & 5hgz but the previous ro...
Hey everyone I received a new Virgin Hub 5 today, I’d previously had the 3 I think? I had an Ethernet cable running from the Virgin Hub to my NetGear AX1800 WiFi 6 Router upstairs in the middle bedroom. So I swapped over the hub today and it connecte...
I have problem with streaming hotstar contents, It shows that the IP is outside the UK. What to do now?
Hi all,I have a solid red power light on my Hub 3.0. I have followed all the possible steps to rectify this, but nothing that I have found will change it. Wi-fi works with no problem, the house phone (wired to the hub) works ok, TV box connects, but ...
My Hub 5 was flashing green all day today. It was okay after a reboot, but I read this could be related to a failed firmware update.I am still on the August firmware LG-RDK_3.18.30-2112.12Has there been a new release recently which may have failed on...
Hi can my parents connection get fixed please its been months now. Engineer reported that networks confirmed bad snr for south bristol yet no ticket or fault number was created. I don't know what constitutes a bad connection in 2023 but I think this ...
All of a sudden my internet and WiFi went off and now have a constant blue flashing ring on my Hub 4, tried all the usual reset methods but no good even though Virgin says my broadband into my house is good.....anyone help
Hi,I have just had my hub 3 replaced today after red light fault. New hub 3 installed and working fine but now I have an issue that my WiFi pod can’t be detected by the hub and have dead spots upstairs. I’ve tried rebooting new hub and adding pod thr...
HI everyone, I've had super-stable service for 3yrs now, but in the last 10 days service has become super unstable with download speeds fluctuating from a normal of 800-900mbps to lows of 100-200mbps, multiple times a day. Upload speeds are fine (110...
