POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi, Firstly my knowledge of WiFi etc is limited so please bare with me.I used to have sky broadband in the house then I had a cable ran down the garden into the garden room where i connected an old router in to have WiFi down there. I have recently h...
In connection with this problem I ran the network diagnostics tool on my hub 3.0It came back with "gateway ipv4 address is invalid"How do I fix this please?
So I have had 3 conversations with Virgin recently about lost packets and massive latency pinging 1.1.1.1. The guys on the phone do not know what I am talking about and tell me they will monitor my connection for 48 hours. That has now passed and ...
Got a Hub 4 trying to connect a cannon printer wirlessley through the WPS button, when I press it for 2 seconds the light turns blue and blinks, but after everything is done solid blue, the printer does not conect. the problem i have when I have sear...
This has been going on for nearly three weeks usually during weekends but it’s rebooted 4 or 5 times today.. it’s Thursday and I work from home. What’s going on?
Hi all!I was just wondering if anyone could shed light on a recent issue I'm having with my Broadband. I'm on a 1gb connection with a superhub 5. Up until the last week or so things have been working smoothly and I've had great signal throughout my h...
I have tried to contact virgin media for two weeks literally trying every number I can find the chat facility is a joke so frustrating I can’t complain as there appears to be no complaint procedure just on line feedback for which you will receive no ...
Can anybody help please, I am running a super nub 3 and am experiencing slow/dropping out of wi-fi when connected to various mobile devices. I have tried using the wifi improver in the virgin app but still have the issue and am unsure how to proceed...
Hi! We don’t have internet connection in the whole building.Its 4 Silvertown Way, Argo Apartments, its a build-for rent house.We all have Hub 3.0 and right now the green light is flashing and no connection.Reset, plug in-out didn’t work.We lost conne...
New customer, virgin media. I have since received a Hub 5 and set up and installed successfully, this week I tried plugging in a UniFi dream machine pro via the 2.5 gig connection. Unfortunately, this week I tried plugging in a UniFi dream machine pr...
