POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
HiWe're having two related issues which I think need posting together. I'd be grateful for any help please.1. We're having issues with a new Macbook Air having an extremely slow connection when connected to our Virgin broadband. It has an excellent c...
We started to hear a short whistling sound, a bit like an old fashioned kettle whistle, every evening for the last couple of weeks. It happens normally from around 9 pm. It is very short and intermittent. We switched everything off one evening one it...
We have had our Hub 5 now a year and a half at lest I’m guessing.This last week it has taken a dislike to EVERY computer we have that is Microsoft OS. All the Apple laptops we have , no problem. Neither too are all the consoles, phones , pads etc ….....
Hi,I have ran into an issue with my WIFI lately and I can't seem to find a solution. I have an Android phone and when it connects to the WIFI, I get a notification saying that the network doesn't have internet connection. Whenever I connect with my A...
Ive just upgraded my wifi from the Hub 3 to Hub 5 and my 3 wifi pods will not longer connect they just flash green then blue. I’ve seen a lot of posts about this but none of the steps work. Ive rang 3 times on the past 4 days and been told the activa...
Recently one of the devices I have connected to wifi dropped out and would not let me reconnect it to wifi. It's a datalogger for my PV inverter and had worked fine since it was installed 3 months ago. While investigating I found that my phone woul...
Can someone with a little know how advise me on how I can convince VM to connect our property.We live on a terraced block of 4 houses the 3 other properties all have VM cables running to there properties. Ours unfortunately does not due to previous o...
can anyone help. My connect app won’t show anything that’s connected and I’m unable to pause anything or run WiFi test. Virgin say they’re are no issues but I keep getting these please help it’s so frustrating I’ve reset download the app and the h...
how do you get this VM connection app to work, done everything seen on this forum, after hrs of trying it just site there saying connecting to hub, then unable to connect.is there another app l can use to see my WIFI strength in other rooms, I live i...
Have a Hub 4 that’s never been touched since installation approx 18months agoRecently when using the Wi-Fi (Apple devices) I get an error of Incorrect Password for VMxxxxxxxxthis is now becoming a pain as it’s happening every couple of days and the o...
