POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have got white wifi pod from Virgin to improve a signal in my second bedroom. It kind of works, but I am not impressed - it only gives me a speed of 30Mbps, while TP Link range extender AC1750 was giving me signal up to 5 times faster. Only the i...
Hi everyoneMaybe someone can help me here?I've read a few other similar posts about the same issue, and the general consensus is to request a new HUB. I find this hard to believe as I have only had this HUB 7 days, and would think its not a hardware ...
Have been sent a new Hub 5 but I have 3 WiFi pods but they can’t get them to connect?
Hi,My virgin hub3 is working and have wifi but the Ethernet ports, whilst showing activity lights, are not sending any data through them. I have two separate routers in the house which are connected to the hub and neither are receiving data from the ...
My router is currently showing a red light.The unit itself is not hot, connections (both WiFi and ethernet) can be choppy at times.I've tried resetting, powering off then on after 5-10 mins and no change.Is this normal? Assuming it's not and hoping f...
How do I book an engineer visit to move my hub box and fix an extension cable so I can connect to my TV the ither side of the room? I've looked all over on the app and can't get through on the phone.I'm a new customer and have managed the quick start...
It is quickly using up my mobile data upstairs as virgin router signal is not available.
Good evening, I recently received my hub5 but unfortunately the pods from our previous hub will not connect to the v5 hub. Can anyone assist me please.
We have a brown box outside and due to recent weather and storms it has broken completely. Can we get this repaired
Hellops4 unable to sign into PlayStation when connected to hub3 have tried Wi-Fi and Ethernet cable, I’ve factory defaulted hub, disabled fire wall enabled DMZ still no luck but when using iPhone as hotspot PlayStation connects no issues. Technical s...
