POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
set my new hub 5 up last week but keeps disconnecting from the internet is this normal for a new hub [MOD EDIT: Subject title changed for clarity]
Good Morning Folks.I've been having some difficulty getting the app to work in all rooms and wanted to request the first Wi-Fi pod.I see some other customers have been provided them through posts here and wondered if I could too, please?Happy to prov...
My hub was replaced a week ago and now I have intermittent contact with the hub. There are suddenly issues connecting with all devices. Weak signal being the fault. Can anyone help please
Ordered a speed upgrade online on Monday after it was offered by SMS with a slight price increase. Order was confirmed online (I have the order reference) but was sent to an old email which I'd upgraded ages ago.Spoke to support who've upgraded my em...
im only getting around 30mbps on wifi, I do the test right next to the router.
Hi all,Ive been reading up here an see that the modem mode is not available yet but I see al lot of people going the double NAT route using DMZ.i decided to try that but noticed I don’t have DMZ option on mine. So I configured it anyway and it seemed...
Hi, just a quick issue. I'm trying to access my router settings to change the password to something easier, however the password supplied on the router itself is incorrect (I'm using the correct one; the 8 digits below the ip). Any help or idea with ...
Hi, I have a few black spots in my hose where the WiFi signal is very weak . I have tried doing the speed test thing in the virgin media connect app , but because the WiFi signal is so weak in the rooms the app keeps saying you are not connected to ...
So,Been having problems for a while, engineer came and renewed the Hub 4 and on the Bottom is a Wifi passwordThe same password is printed on some stickers he gave us, but when i try to use it they don't work?the only way to link to the hub by laptop ...
"Our tests show that your broadband and Hub are online and working. If you need help reconnecting your devices, or if you’re still experiencing an issue, tap a help option below."OK, except that on any service, YouTube, ITVx, whatever, WiFi or wired...
