POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Why is it so difficult to order and receive WiFi pods? Every time I try by phone or online I’m promised the order has been made and will be with me in 3 to 5 days, then nothing and repeat. Is there an easier way? It’s almost like Virgin Media don’t w...
Hi all,im coming here as a last resort as I’ve ran out of ideas. I started having issues with my internet around end of November / beginning of December I first raised the issues to virgin 1st December where they tried some remote fixes which if anyt...
I have an issue with WIFi on my phone since I updated to IOS 17.2.1. I now get a privacy warning (see pic below). I have a hub 3. I am not tech savvy and have no idea what this means. Can anybody give me a step by step answer as to how I can fix this...
After ringing / online chat / messaging / emailing : and writing a letter to Virgin, I find myself here for the first time. I had easily received the worst service imaginable from Virgin since the start of December last year.simply put they have LIED...
Broadband keeps dropping out Tn233ja ashford..Any update as to when this fault is going to be rectified ? Intermittent since yesterday lunchtime.
hey everyone having a bit of an issue with my wifi but il explainjust on the 17/01/24 at about 12.15am my internet went down but it was fine on my tabletthen on the 18/01/24 it still wasnt back fully but at about 11am my wifi on my tablet went out & ...
Hi guys , my hub is showing a red light for the last 2 weeks, before used to be white. I reset it and still no change, also if I go into the bedroom, literally a paper thin wall away the signal keeps dropping on my mobile. Anyone can help? I tried VM...
Did anybody else get the notification to turn on the new Smart Security in the hub 5 today; and that they are trialling this new security software in the hub 5’s? I’ve turned on to see, but intrigued if others will be. Think it’s only the hub 5’s tha...
Hi Everyone!I feel like crying out of sheer exasperation! I had virgin media installed on 23rd Dec 23- first week no issues. Since the 2nd week the connectivity has been terrible. Constant dropping out, can’t watch Netflix, can’t use zoom for work, m...
Evening, I have carried out a network scan within app and there are areas within the house that have a poor signal (including office). The app states that I can order WiFi pods, but doesn’t state how - not very helpful.I have tried customer services ...
