POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Virgin media were out front today, assuming sorting my neighbors Internet. I've come home from work and the edge of my driveway has been dug up, without my notice, to lay cable, and then bodged back up. Looks like they used the edge of my driveway t...
Hi I’ve got a constant red light on my hub, I’ve rebooted several times and it’s still there. The box is not hot and is well ventilated so doesn’t appear to be overheating but I am concerned that is something wrong as I’ve read on your forums that th...
Hii am having issues recently with my gaming connection. Up until fairly recently it was always strong an reliable IT IS A WIRED CONNECTIONI play Gran Turismo 7 online mainlyi have an issue where every time I start a race now my connection bars (1-5 ...
hi,Is it possible to manually connect a device or allow it to be added to a hub 4 via the router?The device only uses 2.4ghz and mine is set for both and 5ghz in the router settings but it still wont add it?Surely there is a way around this to get it...
I'm trying to reset my wifi password but cannot get into the settings page of the Hub3.0. I've done a reset 3 times (20 seconds +) but the PW on the base of the unit is not being recognized and I get timed out after each attempt. Getting to be a PAIN...
Hello, i'd like someone at Virgin Media to contact me please (I've tried and failed by phone)The issue i have is that i keep losing broadband for just a few seconds which is enough for me to lose my connections to a vpn, outlook etc. The issue has on...
Hi all,I have Gig1 fibre and a hub5. I'm getting correct broadband speed into the hub.. but nothing like the speeds I should be getting for any device connected to it (max speed I can get on anything is about 270 Mbps. Currently, I have the hub in m...
HiI have a display screen that connects to my hard wire system in the house, no I know it works because i can access it from the software on the desktop. the problem i have come across is that when I wanted to put the screen on a reserved IP address...
Hi my pod wont connect to my hub i done everything still wont. I called virgin so many times and the dont have clue what to do. I told the reporvision the pods and they dont know whats that?! I cant work too due to this. Can someone please please h...
I'm being driven mad by issues with applications, websites not loading correctly, connections timing out - does any of this look like I need an engineer? Not sure what else I can try at this point everything was fine until last week, The issues are h...
