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Making Waves
Anncj
Posts: 5
Registered: ‎14-03-2012

WiFi password

I have lost my WiFi password. How can I retrieve it? I have a Kindle and can't use it to download books from Amazon.

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Usually Always Right
dozer167
Posts: 1,358
Registered: ‎07-06-2010

Re: WiFi password

If you are using a superhub, then simply do a pin-hole reset, which will reset the superhub to default.

         Login details will be:  admin   /  changeme.    You can then choose a new wifi password.      dozer167   

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Making Waves
Anncj
Posts: 5
Registered: ‎14-03-2012

Re: WiFi password

Thank you for your answer. I don't know if it's a superhub. It says Motorola SURFboard SB4100. If it is, where is the pinhole?

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Superuser
ravenstar68
Posts: 5,920
Registered: ‎01-11-2009

Re: WiFi password


Anncj wrote:

Thank you for your answer. I don't know if it's a superhub. It says Motorola SURFboard SB4100. If it is, where is the pinhole?


The surfboard is a modem only, do you have a wireless router between the modem & your pc?
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Making Waves
Anncj
Posts: 5
Registered: ‎14-03-2012

Re: WiFi password

Yes, I do. What would I use to get into the pinhole?

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Superuser
ravenstar68
Posts: 5,920
Registered: ‎01-11-2009

Re: WiFi password

[ Edited ]

Hi Anncj

 

You may not acutally need to reset your router, if you log in to it you should be able to get the wirelesas password from the routers wireless page. 

 

What router do you have?

 

 

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The Troubleshooter
Jason_G
Posts: 2,801
Registered: ‎23-11-2011

Re: WiFi password

Hi anncj,

 

As previously asked, which model of router do you have? If you can login to the router then you may be able to obtain or reset the password from there.

 

Also, do you have any PC's which connect wirelessly? If so, you may be able to go into your wireless network settings and show the characters in your passphrase, negating the need to even touch the router.

Kind Regards,


Jason G.
Help & Support Forum Team

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Making Waves
Anncj
Posts: 5
Registered: ‎14-03-2012

Re: WiFi password

Hi, Sorry, I've been away for the weekend.

I have a NETGEAR router. How do I log in to it?

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Making Waves
Anncj
Posts: 5
Registered: ‎14-03-2012

Re: WiFi password

Hi Jason,

 

I have a NETGER router, but don't know how to log in to it. I have a Mac, not a PC and I'm connected by cable.

 

Thanks

anncj

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Captain Clued-Up
jimGY89
Posts: 869
Registered: ‎26-07-2011

Re: WiFi password

login to your router on http://192.168.0.1 username = admin password = changeme that should log you in


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