on 25-03-2011 10:35
I've just switched from BT to Virgin XL. We have 2 laptops and a wireless printer attached to the SuperHub.
Neither of the laptops can see the printer, or each other. Going to the SuperHub page I can see all 3 devices and there IP addresses. Pinging the printer or a laptop gives "destination unreachable" errors.
Connecting the devices back to the BT Hub, all the devices can ping each other and the printer works fine.
Not, the only issue we are having with the new Super(?) Hub; but the most critical at the moment.
on 25-03-2011 12:06
I take it that the Hub is broadcasting on the 2.4Ghz rage. (Bottom light green)
You could try setting the eireless mode down to the up to54kbps speed and crank up if that works.
on 31-03-2011 12:52
Have you made any other changes to the settings on the SuperHub? Have you set any static IP addresses or have you turned off any of the 'Services' ?
Help & Support Forum Team
on 01-04-2011 11:02
I dunno If I've got a superhub or not, but on my virgin supplied netgear I've got a wired device on a static IP which doesn't seem to show up on the router's config pages (though IS accessible if I try to connect to it).
on 01-04-2011 21:49
To resolve the issue you need to turn off IP Flood Detection and also the SPI Firewall this will then resolve your problem