Super Hub R36 Wired connection = perfect, wireless connection = appauling

[bobbins66]

Hi, firstly I'd just like to say that before the R36 update I couldn't connect at all wirelessly. Now it's hit and miss. I can connect sometimes when the connection appears, but when I do connect it takes around 10 minutes to even connect to a web page.

The wired connection is amazingly fast and reliable.

I have another wireless router which I was using with the Super Hub and I could connect wirelessly with that, but my wired connection wasn't very reliable with that (Catch 22)

I'm on 2.4ghz and I've tried a number of channels, including auto. I've turned off the firewall filter settings and detection setting under the security page, but nothing seems to help. I can't even run inSSIDer from my wireless laptop to see which channel is the best because I can't get to the web page, so I've left it on auto.

Any help? I see this is a common problem.

I refuse to use the call centre as they have no idea what they are on about and are adamant on a remote connection, but I know all of my settings are as they should be as I've looked at the FAQs and other posts.

[paultechy]

if your on windows vista/7 you can find the wifi channels by doing
start type in cmd press enter and type in netsh wlan show networks mode=bssid
this will show signal/wireless channel etc.. or if you want details about your wireless card
if you do netsh wlan show all

[Amer_Z]

Hi bobbins66,

Sorry to hear about your poor wireless connection.

You can download and install inSSIDer via a wired connection. Then simply just run it to check which channel / mode / frequency, suits your environment the best.