Check your service statusCable National
Ask a question
Reply
Making Waves
Venomwolf
Posts: 1
Registered: ‎12-12-2010

PS3 Won't Connect To Internet

We got our Virgin Media XL broadband and phone going yesterday. Our PCs work fine but my PS3 will not connect to the internet. It sees the Internet but it times out when it tries to connect. Or fails. The furthest it got was finding the name and IP address and got no further when we tested the connection.

 

Tiscali, which was so weak a person trying to do a simple action on my wifes pc via internet could not do it could handle two PS3s running at once. But the new stronger virgin can't!

 

Why won't it connect. We have not tried my wifes PS3 but I suspect the result will be the same.

 

Please can someone help us?! Please, please, please can someone help us. :*(

 

What do we have to do, do we have to ring up, what do we do?!

Please use plain text.
Human Answer Bank
James_G
Posts: 3,890
Registered: ‎16-06-2010

Re: PS3 Won't Connect To Internet

Hi Venomwolf,

 

We don't support the connection of Ps3's. However, you might find this helpful.

Regards,

James Gilbert

Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.

If you are new to the forum, please remember to search the forum before posting your question.

Please can we ask you not to PM the Forum team unless requested to do so by us
Please use plain text.
One to Watch
Grivessillus
Posts: 5
Registered: ‎28-10-2010

Re: PS3 Won't Connect To Internet

[ Edited ]

Thank you. Hopefully it solves the problem. I really, really hope it does. :smileysad:

 

Virgin should support PS3s. We joined virginmedia to get stronger internet for gaming. The package says gaming. But virgin don't support it. That is stupid.

 

I am Venomwolfs wife BTW.

 

 

Please use plain text.
Freakishly Helpful
Paul_McD
Posts: 1,604
Registered: ‎18-03-2010

Re: PS3 Won't Connect To Internet

Hi Grivessillus,

 

To ellaborate on the "Support" of consoles ; the network does support the use of consoles for gaming etc but the technical support can't offer specific support for the connectivity of these consoles or changes to the consoles network settings, etc.

 

Regards,

Paul McD

Help & Support Forum Team

Cheers,

Paul McDonough
Online Technical Specialist @Virginmedia
Personal tweets @guitaraholic
Please use plain text.