Nexus 7 download problems

[RichGee]

Hi 

Has anybody got a Nexus 7 and having problems downloading from the Google Play store since their Superhub was updated? (I keep getting "Package file is invalid" )

Reason I ask is that myself and my Mom & Dad have a Nexus 7 and the other day we were having problems downloading apps on both devices at my parents but my house was fine. Last night I started having problems at my house too.

I'm not sure if / when our Superhubs were updated, I'm on 30Mb and my parents are on 60Mb.

I have tried resetting to factory defaults and turning off the firewall but it made no difference.

I also tried putting my parents hub into modem mode and connected their old dlink router and the problem stopped but the connection keeps dropping 2-3 times a day.

I have also taken my Nexus 7 to work today and have had no problems downloading.

Any suggestions please?

TIA Rich 

[BlueBolt · Accepted solution]

You are not alone. Although I can confirm it is any android device, not just the nexus 7. Android checks for corrupted files so the verification of the download is failing.

This seems to be as a result if the R36 firmware update of the super hub.

Search the community for "invalid file package" and you will find other threads with the same issue

[RichGee]

Thank you for your reply, its nice to know its not just me.

Lets just hope Virgin sort it out quickly.

[bertrumb]

This is affecting IOS as well since the R36 "degrade". Cannot update any iPhone apps on my phone or via iTunes using a cable.

[swt4ajp]

Hi

if you have noticed that your downloads are getting corrupted since getting r36 please fill out this form

http://ukinternetreport.co.uk/vm_corrupt/

it will ask for the following

Device/OS Version: 

Download Link: 

Download Manager (if any): 

Error Message (if any) 

Tracert To Site: 

Broswer/Version Used: 

Any Broswer Addons (if any/Known) 

Anti Virus Installed: 

and if you want to add some notes then there is a notes box as well (if using android or even an iphone or any other smart phone os please include what you are trying to download

http://ukinternetreport.co.uk/vm_corrupt/

[Mark_Wilkin]

To try and pull all the information on this problem together, if you have this problem can you drop a post into this thread and we'll investigate.

Thanks

[jamiem80]

Hi peeps i spent a good portion on the phone this weekend to virgin india and was told there was no problem i too have android issues when downloading apps i am using galaxy s2 and galaxy tab i found creating a secondary ssid will allow you to download and update apps

[ljp]

@jamiem80

What settings did you use on the secondary SSID?

[jamiem80]

Just go into advance settings and set ssid 2 guess network and rename it to whatever you want sign into guest network and you should be able to download apps

[ljp]

That does seem to work. Now to try and see how I can get the PS3 to download large files again! Cheers!