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Making Waves
Brina
Posts: 3
Registered: ‎16-12-2012

Nexus 7 Wifi Connection Problem

Hello,

 

I'm new to these boards and apologise if this topic has been raised before.

 

I recently purchased a Nexus 7 for my wife.  During set up I can't get it to connect to my wifi. 

 

I select my home network and it does its thing for awhile then comes back with a  "Authentication Problem" message.

 

I have a D-link DIR615 wireless N Home Router if that helps.

 

If somebody could please help, i've looked on the web for solutions, many explanations out there that to be honest I don't really understand or give a fix to my problem.

 

If I need to change router settings how do I do it?

If i need a new router, which kind do i need?

 

Sorry to sound soft, my IT skills are quite limited so simple explainations work best for me.

 

Cheers

 

Brina
 

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Good to Know
ceptic
Posts: 188
Registered: ‎26-03-2012

Re: Nexus 7 Wifi Connection Problem

authetication problems are normally caused by either a wrong password

 

or

 

wrong type of security encryption set on the device trying to connect.

 

what you can do though,

 

log-into your admin panel of your wireless router

 

dlink log in <--- click the link

 

log in using

 

admin

 

and there is no password so leave this field blank

 

 

 

on the left hand side click on wireless setup

 

then click on manual wireless connection setup

 

 

scroll to the bottom of the page make sure the device has security setup on the device

this can be seen by

 

wireless security mode

 

 

if nothing in there set it to wpa/wpa2

 

and you check the security type below

 

 

cipher type : auto (tkip/aes)  should be fine on this setting

psk /eap : psk

network key: you wireless network password will be this password here

 

 

 

when your phone is connecting up make sure it has the security settings

 

wpa/wpa2 connection and when it asks for the password/passpharse/network key enter the network key which you setup above ^^

 

it should connect if you do get stuck give me a shout and ill help you out

 

 

 

 

 

if i help, please give kudos
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I work for Virgin - but all opinions posted here are my own

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Making Waves
Brina
Posts: 3
Registered: ‎16-12-2012

Re: Nexus 7 Wifi Connection Problem

Thank you for your reply. I will give it a try and if no joy i will get back to you.

Cheers
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Clever-clogs
Borospark
Posts: 49
Registered: ‎24-02-2012

Re: Nexus 7 Wifi Connection Problem

The nexus doesnt ask for what type of encryption it is when asking for a password, you just put your password in and thats it.

Do you use the wifi for anything else? Are you definately using the right password.

If you follow the above instructions, try removing the password to see if that makes a difference, just dont forget to put it back on.

Also try taking your nexus somewhere else to see if it connects to that.

 

My nexus connects at home with WPA2 but for some reason wont connect to my works wifi with no password, other people with android devices have trouble connecting as well but iphones connect straight away.

 

Sorry I cant help you more

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Clever-clogs
Borospark
Posts: 49
Registered: ‎24-02-2012

Re: Nexus 7 Wifi Connection Problem

Check this site out for problems with wifi on android, i tried it on my works wifi and it worked first time

 

http://mhotspot.com/blog/fix-obtaining-ip-address-android-wifi-problem/

 

I think the gateway address for the superhub is 192.168.0.1, not the one mentioned on the site.

Read the comments as well for other workarounds.

 

Hope this helps

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