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Fresh as a Daisy
theanorak
Posts: 3
Registered: ‎30-07-2010

Network security key info

My other laptop crashed yesterday and all my settings were lost, I've tried to connect again to the web but it needs my network security key or passphrase which I cannot find, I've tried all the numbers & letters from under the D-Link box & I've gone through all my paperwork/booklets , any idea as to what else I can do to ? 

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Gandalf
Pete_R
Posts: 4,943
Registered: ‎18-03-2010

Re: Network security key info

Hi theanorak,

 

We would recommend performing a pin hole reset, followed by connecting directly to your router.

 

You should then be able to setup your wireless details once again.

 

Can you please confirm what make or model your router is so we can assist you further?

Regards,

Peter Rafferty

Help and Support Forum Team


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Fresh as a Daisy
theanorak
Posts: 3
Registered: ‎30-07-2010

Re: Network security key info

Thanks for the reply, my wireless router is a D-Link - model DIR 615.

 

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