on 19-02-2012 15:00
I have been having the same problem ever since I signed up for Virgin Media and recevied the Netgear DGN1000SP router.
I have numerous wireless devices in the house (personal laptop, works laptop, iPhone, iPad, girlfriends iPad & wireless printer) all of which either struggle to connect or do not connect at all to the wireless connection. Sometimes I turn of the router and wait 5 mins, turn it back on and that sometimes works. But say I do that of an evening, the next morning the wireless connection has gone again and the device says unable to connect. I have resorted to plugging the cable into my laptop to gain access but that obviously defeats the point (but at least this way I know it's not the internet connection itself as I've had no problems this way).
The other thing to note is that the range is not good either, if I do manage to connect my iPad it then fails to keep connected when I go upstairs, and it's not a big house by any means.
The only thing I have tried so far (on the advice of my works IT department) is to go into the settings via 192.168.0.1 etc and change the 'Mode' in 'Wireless Settings' from the 'Up to 150 Mbps' it was previously set at down to 'Up to 65 Mbps' as I was told this may have an influence on multiple devices but to no avail.
Any help would be gratefully appreciated as it is really frustrating!
Thanks in advance.
on 20-02-2012 20:28
Ok, think I may have this sorted after reading around some older posts. I changed the channel to 4 (with the help of inSSIDer) and also changed the mode to g&b and so far so good.
The range has improved a little too (not great but better), may have to try other channels if the problem remerges but for now at least it seems to be working
on 27-02-2012 12:07
I'm glad to hear the issue you had is now resolved.
on 26-03-2012 12:27
on 26-03-2012 17:12
I also had absolutely dreadful perfomance from this wifi router. I live in a block of flats and so I though it was the ADSL connection which can be tricky in flats, but I got suspicious when I plugged into a cable one day and all the websites I visited seemed faster. Pull the cable out and I couldn't run BBCiPlayer, put it in and I could. Wifi issue.
As the previous post said I changed the settings to "g&b" and all the issues disappeared. This DGN1000 is a piece of rubbish cannot support "g&b" at the same time as channel "n"!
Virgin why are you shipping this router? Or at least pre-configure it to "g&b".
Please publish the settings so that I can use my own router, I have tried a couple of times with a Draytech and it wont connect.