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Making Waves
jay-lee333
Posts: 8
Registered: ‎24-12-2010

How do I log into my wireless router?eo8c013.00

Model number 

eo8c013.00

 

Really struggling to find or change my WPA so trying to log onto my router.

 

Ive tried run command prompt and I tried entering the IP address shown there (also tried gateway IP) into an internet browser but it comes back page not found everytime.

 

Please help, thank you.

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Expert Opinionator
Champs
Posts: 1,351
Registered: ‎30-10-2010

Re: How do I log into my wireless router?eo8c013.00

The model number you have posted is for an ambit modem NOT a router.

 

If that is the model number of your device then you would have a second device which would be the router, if you only have the one device from which you got that serial number then you dont have wireless.

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**I am employed by Virgin Media**
**Everything I post is in my own time and my own opinion**
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Making Waves
jay-lee333
Posts: 8
Registered: ‎24-12-2010

Re: How do I log into my wireless router?eo8c013.00

I cant find a seccond device, if I dont have wireless then I cant understand how my xbox recognises my home internet connection and just asks me for a WPA to log in?

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Expert Opinionator
Champs
Posts: 1,351
Registered: ‎30-10-2010

Re: How do I log into my wireless router?eo8c013.00

Are you sure its your home internet and not a neighbours?

______________________________________________________________
**I am employed by Virgin Media**
**Everything I post is in my own time and my own opinion**
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Making Waves
jay-lee333
Posts: 8
Registered: ‎24-12-2010

Re: How do I log into my wireless router?eo8c013.00

100% sure because our internet is named "home" I have checked it on the pc, and thats the network recieved by the xbox. Think I will ring virgin and see what the scenario is.

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Expert Opinionator
Champs
Posts: 1,351
Registered: ‎30-10-2010

Re: How do I log into my wireless router?eo8c013.00

[ Edited ]

I wouldnt go as far to say 100% if I was you. home is usually the name given on a pc for the home network does not mean its wireless.

 

If the model number you have given us is correct that is 100% not wireless. If you only have one device then your 100% not wireless.

 

All Virgin provided wireless devices have the wireless name and password written on the bottom. So if the modem you have does not again 100% your not wireless

______________________________________________________________
**I am employed by Virgin Media**
**Everything I post is in my own time and my own opinion**
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Superuser
paultechy
Posts: 9,649
Registered: ‎08-06-2010

Re: How do I log into my wireless router?eo8c013.00

well simple way to check is on the back of the modem box the ambit, trace the ethernet cable eg yellow/blue cable, where does it go if it goes into a pc or laptop you DONT have a wireless router. 

 

if its going via another box, then can you post the make and model of that box.

 

 

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