Virgin Media Community

TNT sport price query

HiI just added TNT sports which showed as only £5 extra per month (£18 a month with a £13 discount) but now added, the email confirmation says it is £16.20 per month?Has anyone else had this happen? I don't fancy paying that much for it.Thanks,

Can not verify me email address

Hi, I can not verify my email, every time I click the link it says verification link expired.Thanks,Tom52411

Which! Virgin worse customer service!!!

Time to pull your finger out - still waiting for pod issues to be resolved - was expecting a call as faults in my area?? https://www.which.co.uk/news/article/virgin-media-named-worst-major-broadband-provider-for-customer-service-aQwVk5g0Tdc4

Hub 3 with pods only accepts connections to 2.4 GHz

I have a Hub 3 and a set of pods, all VM standard config - 2.4 and 5 GHz on same SSID etc. I noticed that our Fire TV was often buffering even though it's right next to the hub, and video calls on laptops often drop connection even though signal stre...

No netflix activation, support not able to help

HiStarted a new contract about 4 weeks ago and have never received a netflix activation email. There is no netflix section in my member area on the virgin media portal. I contacted support via WhatsApp and they raised a ticket and told me to wait 3 d...

I am having similar issues and it is really spoiling my enjoyment of Sky Sports coverage of live football . I looked at my Video output and all other aspects of a potential solution [reboot tivo V6 , cable check and reseat] . I manually scrolled and...

Being made homeless and expected to pay to leave Virgin early.

Hello,I have been issued a Section 21 no fault eviction notice, spoken to customer services to cancel the remainder of my contract only to be told that even though I am to be made homeless I need to pay almost £600 to leave my contract early. My onl...

Refer a freind

Hi ...My son in law is thinking of joining Vergin and can get an offer off 500 mbps for £35 . If i refere him will he get the same offer and the benefit of refer a freind? cheers

I need a new TV box and router

My TV box and router are both really old. I can't use WiFi as it's so unreliable and am having to constantly reboot them both but still they are always crashing or going so slow everything times out. How do I get new equipment please.