Upon trying to activate my Webspace with Virgin media i was asked to change my old email address [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts.
To send a Private Message (PM) please click the
Please review the Forum Guidelines]
After doing so I am given these instructions
- Check your inbox and look for a message from Virgin Media
- Open the message and click on the 'Confirm my username' link.
I do receieve an email that contains this message...
"Hello PAUL,
All done! Your My Virgin Media username has been changed to[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts.
To send a Private Message (PM) please click the
Please review the Forum Guidelines]
From now on, you'll need to use your new username to sign in to My Virgin Media.
Got any questions about My Virgin Media? You'll find all the answers at virginmedia.com/help.
Enjoy
The Virgin Media team
P.S. We don't pick up emails from this mailbox, so please don't reply to this email address. If you'd like to get in touch, you'll find all the details at virginmedia.com/contact instead."
As you can see...I can't "CONFIRM MY USERNAME" as there is no link to click...??
I can log in with both email address now but i can't confirm the new one in any way shape or form!
What sort of system does this...really???
I try every single possible route of getting around this and i'm sent round in circles with
"check your inbox, click confirm, sign in, you haven't confirmed, send again?, your username isn't confirmed"
I've never known such an inconsistent, dreadfully designed method of simply changing an email address to access some webspace...
