on 08-09-2010 19:20
Sorry if I have cross posted. I first added this to a similar thread but advised to start a new thread as I had posted to a solved thread.
Although I can see my webspace on ftp I cannot upload files.
I have not used the webspace for some time.
When I try to upload I get a 550 denied error
Would you please reset my permissions on webspace msboscombe ntlworld.com
Answered! Go to Answer
on 10-09-2010 17:32
I have raised this issue to our Platform team for you under ref P003650771. We will post again once resolved.
on 16-09-2010 16:16
This issue is still being investigated by our support team.
The SLA for tickets raised to our support team is up to 7 working days.
We will post again once we have an update.
on 17-09-2010 14:54
It appears to be working again now (although I haven't been notified yet)
thanks anyway for sorting it out. It would be nice if you advised what the problem was, to help others with the same problem.
on 17-09-2010 16:29
Our IT team have reported it as working now. The fault is server side so users can only inform us of the fault so we can fix it.
on 24-10-2010 17:02
I'm having exactly the same problem. i.e. I can connect to the ftp server and have read access but get a 550 error when trying to write or delete files.
Can someone sort this out for me please.
P.S. My login is "colintaylor"
on 25-10-2010 20:07
I've escalated this under fault reference P003728996 and we will post back when its resolved which should be no longer than 5 working days.
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