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k1rl
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watching recordings as they record

ok so got my services installed today and can I not watch a recording as its recording or is it my box? i tried but the picture is pixelated and no sound. 

 

 

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Superuser
Superuser
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Re: watching recordings as they record

Sounds like the box has a faulty tuner. I would ring faults & they can run tests remotely to see if there are any issues.

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Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Forum Team
Forum Team
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Re: watching recordings as they record

Hi k1rl,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're getting problems viewing your channels right now.  I have taken a look at this for you and it is as nodrogd suggest there is a tuner fault.  I will be happy to arrange for an engineer to call round and fix this for you.

I will send the details in a private message, look for the envelope icon above.

Collette Smiley Happy


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