has anyone experienced virgin putting phone down at 23.30 just before closing its happened to me twice my tv on demand not working and it seems to happen the day i pay my bill sick of it virgin sort it out
Really sorry to hear you've been disconnected while calling through to us. I assure you this isn't normal practice!
I've run a diagnostic on your equipment and I can see an issue with your signal that may be causing some of the problems you've been experiencing. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange a technician appointment for you.
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