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lisa0209
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virgin boxes

hi im just trying to find out how many virgin boxes you can have in one house n how do I go about getting another v+ box as would like one in my room

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Superuser
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Re: virgin boxes

How many boxes do you currently have and how many additional boxes do you want?

The V+ is no longer available. If you want a recording box, it will have to be a TiVo.

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lisa0209
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Re: virgin boxes

I have 2 boxes standard one and a v+box

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Superuser
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Re: virgin boxes

The normal maximum is 4 boxes, which is about as much as an un-amplified drop cable can support.

Additional VHD boxes add £6.50 a month to your rental, TiVO's are £11.50 a month, plus £50 one off install costs.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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lisa0209
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Re: virgin boxes

All I need is the box for now as I can change the box myself
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Superuser
Superuser
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Message 6 of 12
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Re: virgin boxes

If its an additional box, it has to be a manned install.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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lisa0209
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Re: virgin boxes

All I want to do is change the box in my room how doften I go about getting a recording box
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Superuser
Superuser
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Message 8 of 12
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Re: virgin boxes

Box changes can be done as a self-install, so you would be looking at a £20 delivery charge. I would pick up the phone & talk to Retentions (150 option 4 then 5), they are open 8 till 8 Mon to Fri, 8 till 6 on sat. As you don't have a TiVO yet, they may be able to re-bundle your services & get you a cheaper deal.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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lisa0209
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Re: virgin boxes

Thank you for your help
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lisa0209
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Message 10 of 12
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Re: virgin boxes

there isn't a option 4 there is just 1 or 2
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