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Kool1212ken
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v box

Have a Tivo box in the lounge and a v box in my sons bedroom.

The Tivo is working great but the v box has some channels missing, sky sports, comedy central, fox and sky movies hit and miss.

Have tried resetting the box, unplugging it, restarting it via the remote.

Have phoned Virgin and they are running tests.

Has anybody else got any ideas.

 

Cheers Ken

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Superuser
Superuser
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Re: v box

Sounds like its a signal issue. Most likely you will need a technican to sort it out.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Forum Team
Forum Team
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Re: v box

Hi Kool1212ken,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your secondary box.

 

I've run diagnostics on your box and nodrogd is right; there's an issue with the input signal levels. I've sent you a private message (purple envelope at the top right of your screen) purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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