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v+ box help


I have a TiVo box and v+ box but the v+ box keeps saying that the smart card is invalid and have very few channels.

I have read on here that I need a signal sent to the box but can't get through on the phone can anyone help?,

Thank you
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Re: v+ box help

Hi ajg2


Welcome to the Virgin Media Community, sorry to learn about the inconvenience you're experiencing with your V+ box at the moment.


I've not been able to locate your account to take a closer look at this for you unfortunately, if you're still experiencing the problem and you'd like me to help, just respond to the private message I've sent with the requested information and I'll take a look right away Man Happy


You can view the message by clicking the red envelope on the top left of this page.


We'll talk soon


New around here? To find out more about the Community check out our Getting Started guide

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