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v+ box freezing

Hey, I have a v+ HD box and it keeps on freezing and has to be reset but then just freezes again.  It's happening any time I try to use it.  I've lost lots of films/programmes I've tried to record.  This is the 2nd box as the same was happening to the old one.  Is this a common problem and can it be resolved or do I need a new box again?  Thanks in advance for any help or advice.

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Re: v+ box freezing

Hi Housty21,


A warm welcome to the forums Smiley Happy


I'm sorry to hear that your box is freezing frequently.  I 'd like to help check this out for you.


I have taken a look at your box remotely and all looks great with the signal and power levels right now.  How are things looking today?


If you're box is still freezing up let me know and I can check further.


Collette Smiley Happy

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